Privacy Policy
1. Information We Collect
When you request a quote, book a consultation, or contact us through this site, we collect the information you provide directly, including your name, phone number, email address, vehicle details, and any project details or reference photos you share. We do not collect information from you passively beyond standard web server logs.
2. How We Use Your Information
We use the information you submit to respond to quote requests, schedule consultations and appointments, communicate about your project, and process payments for services rendered. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Information
Payments are processed through Stripe. We do not store your card or banking details on our own systems. Stripe handles that data directly under its own privacy and security policies.
4. Photos & Project Media
Photos of completed work may be used in our portfolio, on our website, and on social media (including Instagram) to showcase our craftsmanship. If you'd prefer your vehicle or project not be featured publicly, let us know and we will exclude it.
5. Data Retention
We retain quote requests, booking details, and communication records for as long as reasonably necessary to fulfill services, maintain records for warranty purposes, and comply with legal or tax obligations.
6. Third-Party Services
Our site uses third-party services including Stripe (payments), FormSubmit (form delivery), Google Fonts, and Instagram embeds. Each of these providers may process limited technical data under their own privacy policies.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
8. Contact
Questions about this policy? Reach us on Instagram at @cactusdriven or +1 (213) 414-0332.